To see your routes on a map you need to go to Employee Portal > Scheduler > Route Manager.
Before you could see jobs on the route manager, you first have to finalize the master schedule and make sure you have jobs on the dispatch board.
View routes on the map
Each day at midnight routes are auto-created and auto-optimized for each tech. Jobs on the route manager are ordered the same way as on the dispatch board and within the field tech app.
The route manager is the easiest way to visualize your tech routes. Each route may have up to 100 stops.
If you add additional jobs to a route or reassign jobs to a different tech, you should reoptimize any affected routes.
If you would like to tweak auto optimized routes you may reorder jobs manually before techs start their shifts. To edit the route click on the pencil icon next to the reoptimization circle.
If tech has a shift in progress or jobs are pending (not dispatched yet) the pencil will be grayed out and you won’t be able to edit the route.
If you wish to create jobs (see routes) several days in advance, you may go to Settings > Scheduler and increase “Create Jobs in Advance” from 0 to higher number. Please read about pros and cons of creating jobs several days in advance.
Reoptimizing route after manual reordering would revert route to initially auto optimized route.
Within the edit screen you can reverse route order or drag and drop auto created jobs. If you prefer buttons instead of drag and drop you may enable them by checking the use buttons checkbox on the top. After you reorder stops make sure to save changes.
Reorder stops manually
The route manager also shows some basic metrics such as estimated vs. completed cleanup time, number of jobs and job completion percentage.
View basic route metrics